1. Digital Delivery Only

All products sold on this website are delivered digitally.
No physical items are shipped.

2. Delivery Method

Digital gift cards and codes are delivered via:

• email to the address provided at checkout, and/or

• the user account area, if applicable.

3. Delivery Time

• Most orders are delivered within up to 4 hours after successful payment.

• In rare cases, delivery may take up to 24 hours due to:

  • additional payment verification,

  • fraud prevention and security checks,

  • technical or system-related delays.

4. Customer Responsibility

Customers are responsible for:

• providing a valid and accessible email address,

• checking spam or junk folders,

• ensuring correct input of personal details.

We are not responsible for non-delivery caused by incorrect information provided by the customer.

5. Delayed or Failed Delivery

If a gift card has not been delivered within the stated timeframe, customers should contact our support team with their order details so we can investigate the issue.

6. Contact

For delivery-related questions, please contact:
info@cardzeno.com