Privacy Policy
1. Introduction
Cardzeno (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect and process the following categories of personal data:
2.1 Information You Provide
- Full name
- Email address
- Billing address
- Phone number
- Account credentials (if registered)
2.2 Transaction Data
- Order details (products purchased, value, date)
- Payment status
- Transaction identifiers
2.3 Technical Data
- IP address
- Browser type and version
- Device information
- Time zone settings
2.4 Usage Data
- Pages visited
- Products viewed
- Interaction with website features
2.5 Cookies and Tracking Data
We use cookies and similar technologies to enhance your browsing experience and analyze traffic.
3. How We Use Your Data
We process your personal data for the following purposes:
- To process and deliver your digital orders
- To manage your account
- To provide customer support
- To prevent fraud and ensure security
- To comply with legal obligations
- To improve our website and services
- To send transactional communications (order confirmations, updates)
- To send marketing communications (only where consent is given)
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we rely on the following legal bases:
- Contractual necessity – to fulfill your order
- Legal obligation – to comply with laws and regulations
- Legitimate interests – fraud prevention, service improvement
- Consent – for marketing communications and cookies
5. Payments and Security
All payments are processed via secure third-party payment providers.
We do not store full payment card details on our servers.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
6. Data Sharing
We may share your data with trusted third parties, including:
- Payment processors (to complete transactions)
- Email delivery services (to send your digital products)
- Fraud prevention and security providers
- IT and hosting providers
We do not sell or rent your personal data to third parties.
7. Data Retention
We retain personal data only as long as necessary for:
- Order fulfillment
- Legal and accounting obligations
- Dispute resolution
Typically, order-related data is retained for up to 2 years, unless a longer period is required by law.
8. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at:
info@cardzeno.com
9. Cookies
We use cookies to:
- Maintain session functionality
- Store user preferences
- Analyze website traffic
- Improve user experience
You can manage or disable cookies through your browser settings.
10. Third-Party Content
Our website may include embedded content or links to third-party websites.
We are not responsible for the privacy practices of those external websites.
11. Data Security
We use industry-standard security measures, including:
- SSL encryption
- Secure payment gateways
- Access control systems
However, no online system can be guaranteed to be 100% secure.
12. International Transfers
Your data may be processed and stored in countries outside your jurisdiction, including by third-party service providers.
We ensure that such transfers comply with applicable data protection laws.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be published on this page with an updated effective date.
14. Contact Information
If you have any questions about this Privacy Policy or your data, please contact us: